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Xianheng's quality management system is ISO 9001 certified. We also have manufacturing partners in our ecosystem with the following certifications:
Xianheng offers certifications for your orders including:
Certificates of Conformity
Production-Grade Quality Inspection Capabilities
Xianheng offers a wide range of quality inspection services with state-of-the-art equipment
provided by our facilities and partner ecosystem.
| Department | Content | Objective | Actual | Source of statistics | Remark | |
|
General Quality Object |
Customer satisfaction | >98% | / | Customer satisfaction questionnaire | Annually | |
| Qualified rate | >98% | 96.7% | Inspection form | Monthly | ||
| On-line delivery rate | >98% | 95.5% | Order delivery statistics | Monthly | ||
| Customer of complaints | <3 times | < 5 times | Customer complaint record form | Monthly | ||
|
The quality object of each department |
internation Dept | customer satisfaction | >98% | / | Customer satisfaction questionnaire | Annually |
| Prototypes Dept | Planned completion rate | >99.5% | 98.7% | Daily production record | Monthly | |
| Delivery rate | >98.5% | >96.3% | Daily production record | Monthly | ||
| Qualification rate for sample | >95.5% | >94.5% | Sample quality evalution form | Monthly | ||
| Sheet metal Fabrication | On-time delivery | >98% | 96% | Sales storehouse | Monthly | |
| CNC machining Dept | On-time delivery | >98% | 95.5% | Purchasing sheet | Monthly | |
| Precision stamping Dept | On-time delivery | >98% | 98% | Purchasing sheet | Monthly | |
| Quality Assurance Dept | Timely handling of customer complaints | 100% | 100% | Customer complaint record form | Monthly | |
| Customer of complaints | <3 times | < 5 times | Customer complaint record form | Monthly | ||
Quality Control Process
Xianheng strict quality control on all our production stages and final products. We have an advanced testing equipment such as salt spray testing, 3D coordinate measuring machine, 2.5D projector, flaw detector, and spectrometer. Aside from that, we also offer comprehensive raw material testing and verification to ensure the quality of the products.
